OTP vs QR Login: Which is Better for Hotels and Venues?
Compare OTP and QR captive portal login for guest Wi‑Fi. Understand experience, security, and operational tradeoffs.
Both OTP and QR login are popular for guest Wi‑Fi. The best choice depends on your venue type, guest profile, and operational constraints.
OTP Login
- Best for: compliance-focused environments and high control
- Pros: verifies mobile number, reduces fake identities
- Cons: depends on SMS delivery and network availability
QR Login
- Best for: fast onboarding at events, cafés, lobbies
- Pros: quick scan-to-connect, reduces reception workload
- Cons: may need additional validation for strict compliance
Recommended approach
Use QR for speed and OTP for verification—many deployments combine both. For example, a guest scans a QR code and then confirms via OTP on the portal.
BandXpert supports both OTP and QR, and lets you enforce different login flows based on location, time, or user category.